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Media and communications directed to compensate subscribers due to interruption of the Internet

rocky
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Media and communications directed to compensate subscribers due to interruption of the Internet Empty Media and communications directed to compensate subscribers due to interruption of the Internet

Post by rocky on Wed 16 Oct 2019, 7:39 am

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Media and communications directed to compensate subscribers due to interruption of the Internet








2019/10/16 07:22:04

[rtl]The Communications and Media Commission announced on Wednesday that it has directed all operators of telecommunications services, to compensate subscribers within 3G services for the period of Internet interruption.[/rtl]
[rtl]In a statement received by Shafaq News, the Information and Communications Authority (CTC) notes to all 3G Internet subscribers that it has directed all telecom operators (Zain Iraq, Asiacell, Cork Telecom) to compensate 3G subscribers for the period of internet interruption and to stop the new activation. Allow subscribers to re-activate, stop the automatic activation of data transfer services and not to deduct any amounts of money from subscribers for these services due to interruption of the Internet service from the source.[/rtl]
[rtl]The TRA affirms that its procedures are "enforceable by the mobile phone companies with respect to compensating subscribers for the period of service interruption through joint coordination with the TRA and Internet service providers."[/rtl]


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rocky
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Media and communications directed to compensate subscribers due to interruption of the Internet Empty The CMC issues a notice regarding mobile internet services

Post by rocky on Wed 16 Oct 2019, 8:10 am

[size=35][size=35]The CMC issues a notice regarding mobile internet services[/size]
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2019-10-16 | 08:21
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[size=18]The Communications and Media Commission (CMC) on Wednesday issued a notice regarding 3G Internet services.


In a statement received by Alsumaria News, the TRA said, "We note all 3G mobile Internet subscribers that all telecom operators (Zain Iraq, Asiacell and Cork Telecom) have been directed to compensate 3G subscribers for the period of internet interruption and suspension." Activate the new or allow subscribers to reactivate, and stop the automatic activation of data transmission services and not to deduct any money from subscribers to these services because of the interruption of the Internet service from the source.






 
"Its procedures are enforceable by mobile phone companies with respect to compensating subscribers for the interruption of service, through joint coordination with the TRA and Internet service providers," it added.
 
It is noteworthy that the Internet service on the mobile 3G chip returned in Iraq after the interruption since the second of October.


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    Current date/time is Tue 19 Nov 2019, 12:35 am