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August 16, 2018
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Functions and duties of the formations of the Payments DepartmentPayment Department implements electronic payment systems through the operation, management and maintenance of systems as well as the completion of projects that contribute to enhancing the use of electronic payment tools instead of cash and instruments in financial transactions.
Development of infrastructure for payment systems according to international standards.
Supervising and supervising the financial transactions implemented through the systems as well as supervising the participants in the systems from the banks and providers of electronic payment services.
Develop plans for completion of projects.
Approve the licensing of electronic payment service providers technically.
One of the most important projects currently under way by the Department of Payments, the project to settle salaries, the project to automate the work of ministries and government departments and e-collection project.
First: The Planning and Follow-up Department consists of the following divisions:
1. Statistics and Reports Division
Prepare the statistics and periodic reports available in the systems.
Preparing Customized reports and reports upon request that need to be programmed to be extracted in coordination with the Technical Support Division in this department.
Preparing the statistics and reports related to the payment systems and distributing them to the relevant departments in the Central Bank for publishing and distribution through various media.
Conducting comparative studies (quantitative / qualitative) on the movements implemented through the systems and on demand and provide management.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
2. The User Actions Division is summarized as follows:
Set user procedures and update them periodically.
Preparing, publishing, updating and distributing working manuals on the use of the systems in either hard copies or electronic copies.
Follow up the implementation of the duties, duties and powers assigned to each department.
Preparing the training plans related to payment systems for the departments of the Department, banks, electronic payment service providers and the State departments, and coordinating their implementation.
Prepare the job description in the department and update it when needed.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
3. The project follow-up department and its tasks are summarized as follows:
Participate in the preparation of future plans for the proposed projects in the Department and in coordination with the relevant authorities.
Studying the projects of the new payment systems to be established and determining their economic feasibility in coordination with the Quality Assurance Division.
Supervising the implementation of the plans and continuous follow-up to ensure delivery of the project within the time and budget and quality and reporting to the senior management in coordination with the Division of Quality Assurance.
Periodic reports on progress of projects.
Proposing the strategic programs and projects and discussing the projects proposed by the different departments in coordination with the Quality Assurance Division.
Preparing the requirements for the tender of the projects through the self-efforts of the employees of the division and in cooperation with the specialized companies in this regard if necessary.
Preparing plans to train and rehabilitate the users of the systems resulting from the projects to ensure the proper functioning and success.
Coordinate the use of project resources.
Division of projects within the task structure.
Approve methodologies and models used in projects.
Management of project-wide change in the department and according to business requirements.
Work on transferring knowledge to project managers on project management standards.
Follow up the development of project performance plans.
Follow up the implementation of future projects.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special)
Second: The Department of Supervision and Compliance consists of the following divisions :
1. Studying applications and its tasks are summarized as follows:
Contribute and coordinate with the Department of Banking Supervision to study and evaluate the applications for licensing to provide payment, settlement and electronic transfer services for the funds provided by the payment and electronic transfer service providers to ensure that they meet all the technical, administrative, financial and legal requirements in coordination with the competent departments in accordance with the instructions issued in this regard.
Coordinating with the Banking Control Department to give an opinion on the applications for granting and renewing the licenses of electronic payment service providers and the amendments thereto.
Coordination with the Banking Supervision Department and the Operations Section - Dispute Division and the Office of the Follow-up Assistance Committee, if any, regarding the non-compliance of the electronic payment service providers with instructions issued by this bank in this respect.
Maintain records of the managers, operators of payment systems, payment service providers and authorized agents according to the instructions in force and update them continuously.
Examining the amendment requests of the electronic payment service providers regarding the merger, liquidation, closing and sale of all / or selling part of the assets of payment service providers in coordination with the Banking Control Department.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and extraordinary).
2. Division of rules and procedures The tasks are summarized as follows:
Setting the regulatory frameworks and rules for the payment systems that regulate the work of the participants and means of payment in coordination with the relevant departments.
Coordinating with the concerned departments to determine the technical, administrative, legal and financial requirements and follow up the requirements of participation in the payment systems and provide payment services and electronic transfer of funds as providers of payment services.
Drawing up the policies, procedures and rules for payment systems according to the best international standards approved and updated continuously.
Establish the necessary procedures to ensure that customers and subscribers in payment, clearance and settlement systems receive all their rights, follow up complaints when they are submitted, regulate customer relations with providers of payment services and resolve disputes, if any.
Prepare the instructions and controls that guarantee the consumer's financial rights and follow the international principles and standards in this field and determine the minimum controls for disclosure by banks and payment service providers for payment and electronic transfer services when marketing their services and products to the financial consumer (recipient of the financial service) and to ensure their commitment to the behavioral controls Professional and follow-up principles and international standards in this field.
Cooperate with internal regulators (AML / CFT, Securities Commission, Ministry of Communications) and external regulators (World Bank) to enhance the adequacy of payment systems.
Preparation of notes and drafts for banks, payment service providers and entities subject to supervision and compliance.
Cooperation with international institutions and bodies and central banks in order to follow up the development of payment, clearance and settlement systems.
Contribute to the development of a comprehensive pricing policy that includes subscription fees and the use of systems and to review and update them.
Identify criteria and parameters for risk management processes for participants.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special)
3. Compliance Division Its tasks are summarized as follows:
Coordinating with the relevant departments to ensure that the financial centers of payment service providers are subject to supervision in accordance with the provisions of the legislations, regulations and regulations approved by the Central Bank in this regard.
Ensure that all payment service providers, which are subject to the supervision of legislation, regulations and rules, comply with relevant standards, including the basic principles of the financial markets infrastructure issued by the Bank for International Settlements in accordance with international best practices and standards.
Coordination with the Internal Audit Department, the Banking Supervision Department, the Anti-Money Laundering and Terrorism Financing Office and the World Bank in the fields related to supervision of payment systems in accordance with the laws and regulations in force in this regard.
Follow-up and evaluation of programs to correct abuses in a continuous manner according to the schedules of the correction program and when necessary.
Access to payment systems of payment service providers is required to view the data.
Working on evaluating the payment systems and achieving their technical requirements and compliance with the laws by providing the concerned parties with the reports and data that contribute to the continuous monitoring of office and field supervision operations when needed.
Evaluate the payment, clearance, settlement and work continuity plans and take the necessary procedures to follow up the recommendations in coordination with all concerned parties.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special)
Third: Department of Systems: It consists of the following people :
1. Systems Management Division ( IRPSI / RTGS / C-ACH )
Management and operation of all payment, clearing and settlement systems in the Central Bank.
Follow-up with the Department of Financial Operations and Public Debt Management regarding the operation of CSD .
Determine the working times of the systems and the times of the sessions through the schedule.
Follow-up and monitoring of transaction settlement sessions through systems.
Monitor the balances and ceilings of the guarantee and settlement accounts of the participants to ensure the operation of the systems efficiently and effectively.
Calculation of fees and penalties incurred by participants against their use of payment and settlement systems operated by the Central Bank.
Prepare, save and print reports on the systems.
Follow up updates on the systems and carry out the necessary tests on the examination environment and in coordination with the Technical Support Division, the Information Technology Department and the concerned banks.
Encoding the magnetic instruments of the Central Bank and examining them before providing them to the relevant departments.
Administering monthly Payroll sessions in Iraqi Dinars for the Baghdad and Basrah branches and following up the implementation of salaries for employees of the Central Bank of Iraq.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
2. Division of the Department of the participants and the tasks are summarized as:
Follow-up of administrative matters concerning the participation of banks in the regulations.
Sending messages to participants in the event of any changes to the regulations (changing the start or end time of work, changing meeting times or adding new participants to the system or informing them of the need to bring electronic authorization to renew their powers or others).
Continuous communication with the participants in the systems of the banks and the directorates of the bank and provide guidance to ensure the work without stopping.
Receipt of notifications of problems facing the participants and classification and provide solutions proposed to address in coordination with the concerned authorities.
Following up the documentation of the participants in the systems and updating them continuously in order to ensure the rapid communication with them when needed.
Training courses for new participants in the systems.
Prepare and update working manuals for payment systems after completing tests on systems or updates of new system functions.
Examining the instruments provided by the banks to ensure that they conform to the required security specifications and give the fundamental approval in preparation for their use.
Examination of the instruments provided by banks to ensure that they comply with security specifications and give the final balance in preparation for their use.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
3. Division of Conformity
Matching funds between the payment systems and the accounting system ICBS .
Assist in settling differences between participants.
Monitor net adjustments for transfers and follow up on IRPSI through the RTGS system .
Re-upload and transfer transfers to ICBS in cases of suspension or non-conformity.
Extraction of reports, reconciliation processes between payment systems, liquidation, settlement and accounting system.
Match the fees imposed on the systems with the movements actually implemented.
Management and follow-up of the function of linking the internal accounting systems of the banks and the accounting system of the Central Bank . ICBS
Save the assets of participants in the RTGS system .
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
Fourth: The Operations Department consists of the following divisions:
1. The Division of Disputes:
Receive all inquiries related to users of payment systems, and transfer them to the relevant departments and divisions in the department, according to their specialization.
Communicate with departments and divisions in the relevant department in accordance with its competence to follow up the procedures taken to solve the problems of users and participants.
Participate in the preparation and drafting of a special agreement for settlement of disputes and settlement of disputes in preparation for signature by the participants in the systems for their adoption as appropriate.
Follow-up disputes related to the regulations and contribute to their solution in accordance with the instructions issued in this regard to ensure that all parties obtain their rights.
To educate the financial consumer (institutions and individuals) about their rights and ensure their access to them.
Follow up the problems presented by participants and users and provide solutions in cooperation with different departments in the Department of Payments and related departments.
Identify the repeated complaints after studying, analyzing and addressing them, which constitute the phenomenon and find the necessary solutions and recommending the modification of procedures and instructions so as not to occur in the future.
Establish a database of complaints submitted to the Central Bank and prepare records of completed procedures.
Participate in special arbitration committees if necessary to adjudicate disputes arising between participants in payment systems.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
2. The division of the administration of the National Division NS .
Follow up the system's management and related infrastructure and monitor communication between the system and participants and note the existence of any problems in the application interfaces.
Monitor movements (received and transmitted) that are performed through the system.
Maintain electronic records of transactions executed through the system.
Extracting NSI files and sending them through the RTGS system and following up on their adjustments to maintain the continuity of the connection with the total system of real-time adjustments or any clearing and settlement system to be determined.
Receipt of the net files of the participants' shares and subsequent reconciliation and settlement.
Contribute to the determination of the necessary infrastructure of software and devices for the national PBX system with the implementation of all the processes of testing the integration of subscribers (operations) with the system and the supervision and follow-up.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
3. Technical Support Division:
Create and modify login accounts for payment systems.
Create and modify the electronic authorization E - Token , and follow - up renewal of users of payment systems in accordance with payment systems.
Change the password for user accounts.
Grant or modify the necessary permissions for user accounts or accounts used to manage the system.
Create or modify groups of powers on payment systems.
Reactivate outstanding user accounts.
Monitor and monitor the performance of the systems to ensure the effectiveness and efficiency of their performance and the absence of any problems.
Communicate and coordinate with the participants and follow up their observations and provide advice to users of the systems in order to ensure the progress of work and flow.
Evaluating the functional problems that face the work of the systems in the participants and try to find the appropriate solutions that can be maintained maintenance agreements with the company equipped, either technical problems are referred to the Department of Information and Communication Technology to take the necessary.
Coordination and follow-up with the ICT Department regarding the procedures for installing new payment systems and their accessories (for the first time only) for banks and payment service providers.
Coordination with the Information and Communication Technology Department for retrieving the data on the systems of the participants and at the request of the participants to the Payments Department.
Functional training for users in the systems participants.
Preparing, processing and programming custom reports at the request of the concerned departments.
Contribute to the preparation of the Business Continuity and Disaster Recovery Plan to ensure that systems are maintained in all conditions without interruption.
Contribute to the preparation and processing of the continuity of work within the Central Bank to ensure continuity of work without interruption of participants in emergency situations and in coordination with the Department of Information and Communication Technology.
Operating the payment systems on the experimental environment when needed and the environment parallel to the physical environment in coordination with the Systems Department and the ICT Department.
Contribute to the preparation of the technical and functional requirements of the new and special payment systems projects, tender announcement, in coordination with the relevant authorities.
Contribute to the preparation of processing and maintenance contracts for projects of current and new payment systems and in coordination with the relevant authorities.
To contact the companies that are equipped for payment systems working in the Central Bank to report the existence of a problem related to the functions of the system and to send all the required documents according to the approved change model in coordination with the Department of Information and Communication Technology.
Adding new banks and branches to the systems.
Provide periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special)
4. Quality Assurance Division ensures the following people :
Strategic Planning Unit
Follow-up work of the Department of Payments within the five-year strategic plan of the Bank.
Work in coordination with the relevant authorities to ensure that the regulations and procedures are in accordance with international standards of payment systems.
Follow up the latest developments in the field of payment systems and prepare the future plan for the sustainability of payments.
To calculate the percentage of completion of the projects of the departments of the Department and follow up the progress of projects according to a specific timetable within the strategic plan of the Department.
To report the performance indicators and the obstacles that prevent the completion of the projects and the total and monthly achievement rates in relation to the five-year strategic plan of the department.
Coordination with different departments to communicate with the bank's departments
Identify future projects and implementation plans
The evaluation unit is summarized as follows:
Conduct periodic assessments of participants.
Analyzing the participants' data according to statistical analysis programs and extracting the results of the evaluation and raising the summary of the results in periodic reports and publishing them.
Development of measurement and evaluation tools for evaluation processes.
Evaluation of reports on evaluation programs.
Periodic reports on the activities of the Division (weekly, monthly, quarterly, annual and special).
Fifth: Financial Inclusion Section :
Follow up the implementation of the strategy of the Central Bank of Iraq for financial coverage.
Cooperation and coordination with relevant foreign institutions.
Contribute with the Banking Awareness and Public Protection Division to achieve the financial inclusion of individuals and the use of simplified advertising campaigns, education and education to encourage them to deal with banking services.
Measuring and analyzing the results of financial inclusion indicators and updating them periodically.
Contribute to the definition of standards for financial services provided that contribute to enhancing financial inclusion.
Preparation of questionnaires to measure the financial coverage of all service providers.
Maintaining the priorities of the work, as well as all the priorities of the Coordination Committee and the next to be formed.
Preparation of external contacts for financial coverage.
Provide periodic reports on the activities of the Division (weekly, monthly, annual and extraordinary) to the relevant authorities.
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