Association of Banks concludes a course in banking service strategies and development of customer service management skills
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The Iraqi Private Banks Association, in cooperation with the Central Bank of Iraq and the Joint Efforts Group, concluded Thursday a training course entitled "Banking Service Strategies and Developing Customer Service Management Skills".
The course was held for four days at the headquarters of the Association, with the participation of 40 trainees from government and private banks and financial transfer companies.
"The program comes within the directives of the Central Bank to improve the performance of bank staff and improve the banking sector and to inform its employees of the latest systems and programs used in developed countries," said Ahmed Al Hashemi, Director of Administration and Training.
The Association of Iraqi Private Banks in its training center relies on trainers with long experience and who have international certificates.
At the close of the conclusion of the course, graduation certificates were distributed to the participants as well as a commemorative photograph.