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[size=36]Al-Rafidain Bank issues a directive to its branches[/size]
Economy| 08:44 - 03/14/2023
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Baghdad - Mawazine News
urged the General Administration of Al-Rafidain Bank, on Tuesday, all branches of the bank operating in Iraq to "improve performance, gain customer satisfaction and ease routine procedures" during banking transactions.
The bank's media office said, in a statement received by Mawazine News, that "the general management of the bank instructed all branches to provide the best banking services in quality and quantity, which will reflect positively on the development and development of banking performance."
The statement stated, "The directives emphasized the need to work to achieve customer satisfaction by leaving routine procedures and establishing the best methods of dealing with customers known to the bank, with the need to take measures related to the degree of risk according to simplified criteria."
He pointed out, "the need to use the simplest methods and procedures regarding the application of the principle (know your customer), as well as the speed of response to the requests of importers, wholesalers and retailers, and the opening of bank accounts for them to conduct external transfers through the electronic banking platform." Ended 29/N33
urged the General Administration of Al-Rafidain Bank, on Tuesday, all branches of the bank operating in Iraq to "improve performance, gain customer satisfaction and ease routine procedures" during banking transactions.
The bank's media office said, in a statement received by Mawazine News, that "the general management of the bank instructed all branches to provide the best banking services in quality and quantity, which will reflect positively on the development and development of banking performance."
The statement stated, "The directives emphasized the need to work to achieve customer satisfaction by leaving routine procedures and establishing the best methods of dealing with customers known to the bank, with the need to take measures related to the degree of risk according to simplified criteria."
He pointed out, "the need to use the simplest methods and procedures regarding the application of the principle (know your customer), as well as the speed of response to the requests of importers, wholesalers and retailers, and the opening of bank accounts for them to conduct external transfers through the electronic banking platform." Ended 29/N33
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