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E-government .. shortcut in the time and effort to the citizen and employee
8/17/2016 0:00
[rtl]
BAGHDAD - Shaima Rashid
enabled the project e - citizen government launched by the General Secretariat of theCouncil of Ministers / Department Citizens Affairs, highly effective in reducing the time and effort and red tape for both the citizen and employee, while becoming responsible parties in response to complaints that a quick and easy respond to them.
The head of the Department of Citizens Affairs in the Ministry of water resources, in aninterview for »morning», said the e - citizen government 's program is one of the most important programs to receive complaints of citizens from their homes without a review of the ministry, noting that the program link handles the principle of transparency by linking ministries and agencies affiliated with the General Secretariat of the Council of Ministers .
Reza added that the introduction sections to the complaints of citizens in Baghdad and the provinces came in response to direct the General Secretariat of the Council ofMinisters, pointing out that the Ministry of water resources has introduced this section and equipped the required to make it a success devices, and set aside one day each week to meet with citizens by the Minister.
on the most prominent features of the program, he pointed out satisfaction that theprogram works referral of complaints received by the ministries in one of the association time with each other through this software system, as well as facilitate the ministry 'sprocedures for citizens and reduce red tape, it also gives a statistical knowledge ofreservoirs errors in the work of the ministry bodies in the provinces.
he said the ministry 's jurisdiction is water quotas and problems of irrigation and investment which is the most prominent complaints and requests received by the citizens of the ministry, noting that all of the Ministry 's bodies in the provinces entered into this program with the exception of hot provinces. In turn, the head of the electronic citizen 'sGovernment Division in the Ministry of Osama Friday that said this program is easy to alot of things on the complaints of citizens , including the arrival demand and accomplished quickly and send it to the higher authorities which facilitated the success of the program.
Juma said, in an interview for »Sabah»: Launched in 2014 e - citizen government program to link ministries, agencies and departments not associated with the Ministry ofthe program under the supervision of the Department of citizen Affairs at the General Secretariat of the Council of Ministers, stressing that the program shortened the time, effort and follow - up by the citizen as an easy last address if the enclosures is complete.
He said Friday that All complaints are handled without neglecting any of them, noting that most of what is given to the Ministry of water resources have on water quotas or theneed for pumps and there are also complaints about corruption cases are handled confidentially by the authorities concerned.[/rtl]
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