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Established in 2006 as a Community of Reality

Welcome to the Neno's Place!

Neno's Place Established in 2006 as a Community of Reality


Neno

I can be reached by phone or text 8am-7pm cst 972-768-9772 or, once joining the board I can be reached by a (PM) Private Message.

Established in 2006 as a Community of Reality

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Established in 2006 as a Community of Reality

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    Wendy’s to start replacing employees with 1,000 self-ordering kiosks in 2017

    Lobo
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    • Post n°1

    Wendy’s to start replacing employees with 1,000 self-ordering kiosks in 2017 Empty Wendy’s to start replacing employees with 1,000 self-ordering kiosks in 2017

    Post by Lobo Mon 27 Feb 2017, 6:36 pm

    Wendy’s to start replacing employees with 1,000 self-ordering kiosks in 2017

    Wendy’s to start replacing employees with 1,000 self-ordering kiosks in 2017 Wendys-logo

    Wendy’s, who has been at the forefront of rumors regarding robots (automation) has announced plans to install 1,000 self-ordering kiosks in 2017 according to this Columbus Dispatch report.
    Last year, the kiosks were coming. It didn’t take them long to get here.
    Wendy’s plans to install self-ordering kiosks in 1,000 of its stores — about 16 percent of its locations — by the end of the year.
    The Dublin-based burger giant started offering kiosks last year, and demand for the technology has been high from both customers and franchise owners.
    “There is a huge amount of pull from (franchisees) in order to get them,” David Trimm, Wendy’s chief information officer, said last week during the company’s investors’ day.
    “With the demand we are seeing … we can absolutely see our way to having 1,000 or more restaurants live with kiosks by the end of the year.”
    Trimm said the kiosks accomplish two purposes: They give younger customers an ordering experience that they prefer, and they reduce labor costs.
    A typical store would get three kiosks for about $15,000. Trimm estimated the payback on those machines would be less than two years, thanks to labor savings and increased sales. Customers still could order at the counter.
    Kiosks are where the industry is headed, but Wendy’s is ahead of the curve, said Darren Tristano, vice president with Technomic, a food-service research and consulting firm.
    “They are looking to improve their automation and their labor costs, and this is a good way to do it,” he said. “They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”
    http://www.thomasdishaw.com/economy/wendys-start-replacing-employees-1000-self-ordering-kiosks-2017/
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