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Government advisor: Four stages that precede digital transformation
Iraq 10/31/2023
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Baghdad: Rula Wathiq
The e-government advisory team identified four stages that will be included in the next digital transformation phase.
A member of the advisory team, Muhammad Esmat, told Al-Sabah: The first stage is to appear by launching an official government website that contains information regarding services, laws and procedures, and providing government email addresses to communicate with citizens, adding that the second stage is interaction by providing services. Basic government services via the Internet, such as submitting official applications and certificates, and providing electronic platforms for submitting citizens’ complaints and suggestions and following up on their cases.
He pointed out that the third stage is the transformation by expanding the scope of electronic government services to include vital sectors such as health, education, and transportation, and developing content management systems to update data and information periodically, as well as enhancing the use of the electronic signature, which the Ministry of Communications is working to launch during the next stage by contracting with an international company and certifying it. Digital to ensure security and legality.
He stated that the fourth stage is to participate in creating platforms for community participation to collect citizens’ opinions and direct government decisions, publish government information and decisions openly on the website, and provide channels for communicating with citizens through social media, adding that the work will be carried out on the condition that all services are presented before being released to the security authorities. competent for the purpose of checking it for penetration.
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